Our Managed It Services
Managed IT Services Sydney
Staying ahead means having the right IT support
Get expert-managed IT solutions tailored to your business needs in Sydney and beyond. Sharp EIT Solutions provides proactive IT support, advanced cybersecurity, and cutting-edge technology to help your business thrive.
#Trusted by Businesses
Across Sydney
Managed IT Services in Sydney Tailored to Your Business
At Sharp EIT Solutions, we offer Managed IT Services in Sydney designed to keep your business running smoothly and securely. Our entire team, including a Sydney-based IT help desk, provides 24/7 proactive IT support, ensuring that IT issues never disrupt your operations. With services like advanced cybersecurity, cloud solutions, and IT infrastructure management, we help businesses of all sizes reduce downtime and improve efficiency. Enjoy the confidence of transparent, fixed-cost IT pricing, so you always know what to expect—no surprises. Whether you’re a small business or a large enterprise, our tailored solutions ensure your IT needs are met with expertise and reliability.
Managed IT Services Client Stories
#Trusted by the sports industrythe finance industrythe hospitality industrythe real estate industrythe legal industrythe construction industrythe education industrythe transport industrythe health industrythe retail industry
Managed IT ServicesCybersecurity
How Sharp EIT Saved a Client from a Data Breach with EDR and SOC
ConstructionManaged IT ServicesAccounts Payable Solution
Case Study: Beechwood Homes
HospitalityManaged IT Services
Case Study: Alpha Hotels Managed IT Services Provider
Managed IT ServicesCybersecurity
Case Study: Football West's Official IT Provider
Managed IT Services Plans
#Compare Our Tailored Managed IT Service Plans
Looking for a locally-based, fixed-cost Managed IT solution to manage your technology needs? At Sharp EIT Solutions, we offer flexible and scalable IT service packages that are designed to grow with your business. With upfront pricing, you’ll know exactly what your IT support services will cost each month, no surprises.
- Primary support level available from 8 am to 6 pm, Monday to Friday.
- Managed Windows Endpoint Devices
- 24x7x365 PC/Laptop Alerts
- M365 Application Setup & Support
- Printer EUC Connectivity & Networking Diagnosis
- Remote Incident Resolution
- Windows OS Patch Managemen
- Critical Incident SLA (1st Response) - 1 Hour
- Annual ICT Review
- Essential 8 Maturity Level One
The same inclusions as Essential plus the following:
- Dark Web Active Monitoring
- M365 Cloud Backup (12 Months)
- Phishing Simulation & Training
- Email Anti-Spam Protection
- Critical Incident SLA (1st Response) - 30 Minutes
- 6 Monthly ICT Review
- Essential 8 Maturity Level Two
The same inclusions as Premium plus the following:
- M365 Cloud Backup (Infinite)
- Windows Endpoint Detection & Response
- Security Operations Centre Monitoring
- Critical Incident SLA (1st Response) - 15 Minutes
- Quarterly ICT Review
- Application Version Management
- Essential 8 Maturity Level Three
Secure Your Business with Cybersecurity Aligned to the Essential 8 Framework
Tailored Packages for Every Level of Security: Essential, Premium, and Advantage
At Sharp EIT Solutions, we’ve designed our Managed IT Services packages—Essential, Premium, and Advantage—to align with the Australian Cyber Security Centre's Essential 8 maturity levels.
- Essential Package (Level One): Protect your business with fundamental security measures designed to guard against basic threats and vulnerabilities.
- Premium Package (Level Two): Take your security to the next level with advanced protections and tools that defend against more sophisticated cyberattacks.
- Advantage Package (Level Three): Achieve the highest level of security with comprehensive cybersecurity management and robust defenses against even the most advanced threats.
By aligning with the Essential 8, we ensure your business remains resilient and compliant, no matter its size or industry.
Local IT Help Desk Support Sydney
Tailored Support Plans
Remote and On-Site Assistance
All Business Sizes & Industries
One Partner for all your IT
Our IT Services
#Reliable Managed IT Services in Sydney
Our Managed IT Services in Sydney are tailored to address your business's unique challenges, offering reliable data backup, advanced cybersecurity, reduced IT downtime, and scalable IT solutions to keep your operations running efficiently and smoothly.
Local IT Help Desk Support Sydney
Our Sydney-based help desk delivers reliable IT assistance, resolving issues quickly to avoid disruptions. Whether it’s remote troubleshooting or on-site support, we ensure your team stays productive and connected.
Advanced Cybersecurity Services with EDR and SOC*
Protect your business with advanced cybersecurity tools, including EDR (Endpoint Detection and Response) for continuous monitoring and threat resolution, and SOC (Security Operations Centre) to keep your data secure with expert oversight. *EDR & SOC available on the Advantage plan.
Data Backup and Disaster Recovery
Ensure your critical business data is protected and quickly recoverable with our reliable backup systems and disaster recovery solutions. Minimise downtime and keep your operations running seamlessly in the face of disruptions.
Microsoft 365 Solutions for Your Business
Unlock productivity with our tailored Microsoft 365 Managed Services, offering seamless collaboration tools and enhanced security. Work from anywhere with confidence and efficiency.
Desktop and Device Management Services
Our real-time Desktop and Device Management services keep your technology running at peak performance. Automate critical updates, reduce operational stress, and save valuable time for your team.
Azure Managed Cloud Services
Transform your business with our scalable Azure Managed Cloud Services, offering secure migrations and tailored cloud solutions. Support your growth with a reliable and secure cloud infrastructure.
#Our Office Location
#Take the First Step Towards Safer IT for your Business
Contact us today to transform your IT systems with secure, reliable, and scalable solutions tailored to your business.
#Managed IT Services Frequently asked questions
Managed IT Services involve outsourcing the responsibility for maintaining, and anticipating the need for, a range of processes and functions to improve operations and cut expenses. These services are typically offered by Managed Service Providers (MSPs) like Sharp EIT Solutions in Sydney.
Look for providers with a proven track record, industry experience, strong customer references, a comprehensive service offering, and the ability to tailor solutions to your business needs. Sharp EIT Solutions in Sydney ticks all these boxes.
Our services include network monitoring and management, cybersecurity, data backup and recovery, cloud services, help desk support, and software updates and patch management.
Sharp EIT Solutions in Sydney assists businesses in implementing and maintaining the Essential 8 strategies. Our team provides expert guidance, tools, and services to ensure each strategy is effectively applied and managed.
Pricing models vary but often include flat-rate monthly fees, per-device or per-user pricing, and customised packages based on specific needs. It's important to discuss pricing structures with potential providers. View our Managed IT Services Pricing options.
We implement robust security measures, conduct regular security assessments, provide continuous monitoring, and ensure compliance with industry standards to protect against cyber threats.
No, you maintain control over your IT systems while benefiting from the expertise and support of our team. We work as an extension of your business.
Response times vary by provider, but we offer Service Level Agreements (SLAs) that guarantee timely responses and resolutions to IT issues.
Yes, we provide solutions to support remote work, including secure remote access, cloud services, and collaboration tools.
Yes, our services can be scaled up or down based on the changing needs of your business, making them a flexible solution.
Businesses of all sizes and across various industries can benefit from Managed IT Services, especially those looking to enhance their IT capabilities without the overhead of an in-house IT department.