Business Phone Systems New South Wales

VoIP (Voice over Internet Protocol) is a phone system that uses the internet to make and receive calls instead of traditional landlines. This technology converts voice into digital signals, allowing for more flexible and cost-effective communication solutions.

Switching to a VoIP phone system can save your business money on phone bills, provide advanced features like voicemail-to-email and video conferencing, and offer greater scalability and flexibility as your business grows.

VoIP phone systems can be secure if the provider uses strong encryption and security protocols. It’s important to choose a reputable provider and ensure they offer features like secure data transmission, firewalls, and regular security updates.

Yes, VoIP systems are designed to handle multiple calls at once. They use advanced call management features like call queuing, call forwarding, and automated attendants to manage high call volumes efficiently.

Costs can vary depending on the type of system and provider you choose. Initial costs may include hardware (phones, routers), installation fees, and setup costs. Ongoing costs typically include monthly service fees and any additional features or services you opt for.

On-premises systems require hardware and infrastructure at your business location, offering control but potentially higher maintenance costs. Cloud-based systems (VoIP) are hosted off-site, providing flexibility, scalability, and often lower upfront costs, but require a reliable internet connection.

Yes, most providers allow you to port your existing phone number to the new system. This process involves transferring your current number from your old provider to the new one, ensuring continuity for your business.